
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
AI and Smart Technologies: Advice from KM Leaders
-
Articles
Communities of Practice: Advice from KM Leaders
-
Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
-
Articles
Improving Process Execution Through Knowledge Management at Amgen
-
Articles
How Mayer Brown LLP Benefits from a Federated KM Structure
-
Articles
Clarifying Roles and Designing a Quality Knowledge Base at Rockwell Collins
-
Articles
Digitally Assisting Knowledge Work at MITRE
-
Articles
How Bechtel Promotes KM Using Change Management
-
Articles
Assessing Communities of Practice at Rockwell Collins
-
Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
-
Articles
How to Deploy a Smooth Takeoff When Launching a Collaborative Tool for Engineering (Community Call Summary)
-
Articles
Using Change Management in KM at Consolidated Contractors Co.
-
Articles
Simplicity as a Design Principle for KM Program Development at Bristow Group
-
Articles
BAE Systems Makes Collaboration and Knowledge Sharing Work Without a Formal KM Program
-
Articles
Recording, Disseminating, and Reusing Knowledge at Odebrecht
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration