Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Do Wellness Programs Work?
In this article, APQC reviews authoritative research and studies of wellness programs to determine whether these programs are worth the investment and to answer questions…
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Managers play an outsized role in employee wellbeing and the success of employer wellness initiatives. This article presents managers with five ways that they can promote…
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Drawing insights from wellness and mental health experts, this article presents 10 practices that employees can use to promote physical, mental, and emotional wellness at…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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Webinars & Videos|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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We often think about and discuss “sustainability” in an organization’s operations in terms of environmental impact, but sustainability is also an important idea in human…
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Common Missteps That Impede DEI Progress
More and more organizations are making public commitments to move the needle on workforce diversity, equity, and inclusion. Help ensure that your organization can deliver on…
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Think Differently About College Recruiting
In response to the tight labor markets, organizations plan to fill gaps by recruiting more fresh college graduates. But the scramble for talent comes at a time of shrinking…
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In the rush to fill a position left open by a departing employee, don't forget or neglect to conduct an exit interview. Exit interviews can provide your organization with a…
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MOOCs can be a valuable addition to any organization's learning strategy and talent development portfolio. This article explains: What an MOOC is How organizations…
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How to Conduct a Stay Interview
Stay interviews are growing in popularity, and with good reason. In a competitive talent market, employers must take a proactive approach to retention. From this article,…
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Understanding KM Events
Events are a great way to engage employees in knowledge management (KM). This article condenses the most important and enduring best practices for KM events identified by…
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As organizations seek to thrive through chaos and change, emotional intelligence is quickly becoming one of the most in-demand skillsets. Emotional intelligence is the…
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Busy but not productive: it is the feeling that everyone dreads. At APQC's 2022 PPM and KM Conference, APQC’s Holly Lyke-Ho-Gland and Cindy Hubert led a general session on…
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Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
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