Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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What It Takes To Improve Employee Engagement
30% of employees in the United States, and 16% of employees globally, are engaged at work. For many employers, employee engagement programs are failing to meet objectives…
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Next-Gen Demand Planning Technologies
Demand planning is a long-term strategic approach to minimize inventory costs, anticipate shifting buying patterns, better inform suppliers, and most importantly, meet…
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Demand planning is a long-term strategic approach to minimize inventory costs, anticipate shifting buying patterns, better inform suppliers, and most importantly, meet…
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New Skillsets Needed For Demand Planning
Demand planning is a long-term strategic approach to minimize inventory costs, anticipate shifting buying patterns, better inform suppliers, and most importantly, meet…
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Demand Planning for New Products
Demand planning is a long-term strategic approach to minimize inventory costs, anticipate shifting buying patterns, better inform suppliers, and most importantly, meet…
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Digital transformation is fundamentally changing the landscape of business, creating new opportunities, business models, customer experiences, and products that were not…
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Although general accounting is a subset of the finance function, improvements to general accounting processes can make a decisive impact on the cost, quality, and efficiency…
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As part of APQC's research into skills needed for future success in procurement, APQC interviewed the director of procurement services at a large Canadian university. As an…
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In October of 2019, process and performance management professionals came together in Houston for APQC’s Annual Process and Performance Management Conference. This year’s…
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Simulation Modeling at the Port of Vancouver
Simulation modeling provides a risk-free, cost efficient mean of examining the operation of complex processes and test improvement ideas before they are implemented. During a…
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Cherwell Software needed a program to streamline manual and sometimes duplicative processes in place to convert a prospect to a customer. This overview describes Cherwell’s…
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In this presentation at APQC's 2019 Process and Performance Management Conference, Marisa Brown and Andrea Stroud shared insights from several recent APQC research projects…
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
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Organizations are pouring countless dollars into digital transformation, but many fail to lay the groundwork for true digital transformation. Instead, they create a mishmash…
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