Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
2023 Supply Chain Priorities, Challenges, and Trends
In this webinar Marisa Brown, APQC senior principal research lead for Supply Chain Management, presents insights and results from APQC’s ninth annual supply chain priorities…
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Articles|
Operational Resilience in a Time of Chaos
Myriad disruptions over the past few years have brought focus to supply chain issues and the need for greater operational resilience in the face of unexpected events. But…
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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In its 2023 Supply Chain Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With input from 347…
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Articles|
Innovate More and Spend Less
In an APQC webinar, Steve Wunker, managing director at New Markets Advisors, explained how organizations can leverage and benefit from costovation: an approach that focuses…
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Examine a Key Performance Indicator in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards…
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Presentation Slides|
Operational Resilience: The New Necessity
These presentation slides correspond to this 2023 webinar where Marisa Brown, senior principal research lead for Supply Chain Management at APQC, joined BCG's Jeremy Kay,…
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Webinars & Videos|
Operational Resilience: The New Necessity
In this webinar recording, Marisa Brown, senior principal research lead for Supply Chain Management APQC join Jeremy Kay, managing director and partner and Ben Aylor,…
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Articles|
Focus on People in Supply Chain in 2023
In late 2022, APQC conducted its annual supply chain management priorities and trends research. Each year, this survey asks supply chain professionals representing a diverse…
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Many large and global organizations are setting ambitious goals related to sustainability. Along with public commitments to human rights and more ethical forms of procurement…
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After an especially chaotic few years, change and disruption may feel like the only certainties in supply chain. Along with macrotrends like a global pandemic, geopolitical…
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Presentation Slides|
Shipping Hope and Help - Logistics for the Good
In these presentation slides, Enrique Alvarez, co-founder and managing director of Vector Global Logistics and Kathy Fulton, Executive Director of American Logistics Aid…
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Webinars & Videos|
Shipping Hope and Help - Logistics for the Good
In this webinar recording, Enrique Alvarez, co-founder and managing director of Vector Global Logistics and Kathy Fulton, Executive Director of American Logistics Aid Network…
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Markets have seen numerous shifts in consumer behavior as a result of the COVID-19 pandemic and other disruptions. Many organizations have noted an increased demand by…
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In recent years, supply chain organizations have faced a shifting landscape that includes demand uncertainty, increasingly complex data management needs, and evolving…
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