Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article is a recap of lessons learned and APQC research findings that supply chain leaders should leverage in 2021. (For more in-depth insights, check out the on-demand…
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Presentation Slides|
2020 Supply Chains: Are We Done Yet? APQC Research Recap
In this December 2020 webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, recaps the lessons we have learned from 2020 and shares key…
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Articles|
Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Reports & White Papers|
Optimizing the End-to-End Order-to-Cash Process
This APQC white paper sponsored by Esker Inc. paper focuses on key drivers for an effective end-to-end Order-to-Cash (O2C) process. It includes the activities encompassing…
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Digital transformation is no longer a competitive edge. Now, all organizations must go digital if they want to survive in the current business environment. Because supply…
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Reports & White Papers|
Supply Chain Planning: Blueprint for Success
APQC’s Supply Chain Planning: Blueprint for Success details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Articles|
Benefits of Touchless Orders
When a customer places an order with your organization, how many hands touch that order as it moves through the order-to-cash value chain? Leading organizations strive to…
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Reports & White Papers|
Working From Home in Supply Chain: Quick Poll Summary
APQC and Supply Chain Management Review collected information from 294 supply chain professionals specifically about the state of working from home for people in supply chain…
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Reports & White Papers|
Blockchain Adoption in Supply Chain Quick Poll Report: Current State for 2020
APQC and Supply Chain Management Review collected information in April 2020 from 86 supply chain professionals about the use and planned adoption of blockchain in supply…
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Reports & White Papers|
2020 Supply Chain Challenges and Priorities: White Paper
In this white paper, learn the results from APQC's annual supply chain priorities and challenges research. Gain insight into 2020 top areas of focus for supply chain…
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In February of 2020, APQC hosted Nada Sanders, Distinguished Professor of Supply Chain Management at D’Amore-McKim School of Business, Northeastern University, on a supply…
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Reports & White Papers|
2020 Supply Chain Challenges and Priorities: Survey Report
In this survey report, learn the results from APQC's annual supply chain priorities and challenges research. Gain insight into 2020 top areas of focus for supply chain…
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Reports & White Papers|
2020 Supply Chain Disruptions Quick Poll Summary Report
In March 2020, APQC and Supply Chain Management Review collected information from 90 global supply chain professionals about the current state of disruptions within their…
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