Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this podcast, APQC’s Lauren Trees and Carla O’Dell discuss how four ways knowledge management can help organizations cope with the current labor shortage with examples…
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The global microchip shortage is driving production delays across industries and around the world. But semiconductor manufacturers can’t just “go make more.” In this podcast,…
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Advocates want to open COVID-19 vaccine patents to scale up vaccine production, but that won’t be enough for manufacturers around the world to successfully produce vaccines…
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Scaling Expertise in Oil & Gas
Given the ups and downs impacting the workforce, the unique skillsets required for the work, and the existential risk associated with mistakes, companies across the oil and…
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Peer-to-peer knowledge sharing is more interactive and engaging than reading a document or watching a video. It also helps employees build their networks and feel more…
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The surest and most straightforward way to preserve organizational knowledge is by documenting it. Well before the establishment of the knowledge management discipline,…
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Learning sessions remain a go-to knowledge transfer approach because, no matter how much technology you add or subtract from the equation, the overall format is still very…
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One of the primary goals of knowledge management (KM) is to transfer knowledge from those who have it to those who need it. To do this, KM teams need to pull knowledge out of…
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Using Experts to Transfer Knowledge
Every organization has subject matter experts with deep know-how and well-honed capabilities. These individuals do highly valuable and often irreplaceable work in their day…
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Knowledge management benefits project and portfolio management because it offers the tools to help everyone get on the same page, share knowledge with one another, and…
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Have you read a standard operation procedure (SOP) lacking any insight on how to do your job or spent an overwhelming amount of time searching for additional information and…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…