Using Experts to Transfer Knowledge
Every organization has subject matter experts with deep know-how and well-honed capabilities. These individuals do highly valuable and often irreplaceable work in their day jobs. However, they can also play an important role in institutionalizing and accelerating organizational knowledge by transferring what they know to others. In this article, you will learn about: the value of involving experts in knowledge transfer, the roles experts can play in different knowledge transfer approaches, and best practices for identifying and engaging experts.