Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Why Apply Process Mining?
Process mining offers an array of benefits. It uses event logs and data visualization to create an objective view of the current state process, including potential…
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Benchmarking with a Purpose
Benchmarking plays an important role in organizational decision making and transformation. Its foundational elements revolve around setting organizations up for performance…
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Total Number of ERPs or ERP Instances throughout the Entire Finance Shared Services Organization
Enterprise resource planning (ERP) systems are an important part of the shared services environment that helps organizations to standardize their processes and data. After…
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Benchmarking continues its reign as one of the most popular and effective management tools used by organizations around the world. However, even the best management tools…
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As the costs of labor continue to increase, organizations are counting on the people they bring on board to be well worth the investment. In this article, APQC reviews cross…
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It is critical that facts—not fears—guide whatever decision your organization ultimately makes around remote work. To that end, in this article we present cross-industry data…
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Days Sales Outstanding
In moments of disruption like a global pandemic or an economic downturn, achieving better cash flow becomes a top concern for many organizations. In this article, APQC…
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Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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How Many AP Employees are Needed?
Accounts Payable (AP) is a critical process for any organization, but it should not take an army of finance professionals to carry out AP. Leading organizations use…
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Payroll: Impact of Systems Cost
Chances are, many CFOs, controllers, and finance managers would say that their payroll processing, as a whole, is cost-effective, efficient, and timely. They’d probably also…
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One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews…
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Payroll: Time to Fix an Error
Chances are, many CFOs, controllers, and finance managers would say that their payroll processing, as a whole, is cost-effective, efficient, and timely. They’d probably also…
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Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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