Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
2021 Process and Performance Management Priorities and Challenges Survey Report
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This report…
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Articles|
Manufacturers' Aligning and Selecting KPIs
Based off data from APQC’s Operational KPIs That Matter survey, this article looks at the alignment between organizational priorities and the measures manufacturing…
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Articles|
Manufacturer's Reporting Practices
APQC conducted a survey to garner insights into KPI management challenges. The survey explored the KPIs that organizations use to manage operations, their alignment to…
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In a 2019 APQC webinar, Holly Lyke-Ho-Gland digs into the results of the 2019 Process and Performance Priorities and Challenges survey, as well as best practices to help you…
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Reports & White Papers|
2019 Process and Performance Management Priorities and Challenges Survey Report
In December of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners as they move into 2019…
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Articles|
Consider These Metrics for Processes Related to Curating Content for Personalized Learning
Student achievement is an important outcome of personalized learning (PL); however, a multitude of processes are embedded in PL. How will we know if the work to create a…
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Reports & White Papers|
Context for Decision Making: 2016 Value of Benchmarking Report
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking in the Organization
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking for Process Improvements
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking for Strategic Planning
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking for Budgeting
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking for Performance Management
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Articles|
Benchmarking for Mergers and Acquisitions
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
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Findings from APQC's Value of Benchmarking 2016 survey provide insights into how benchmarking can add value to the practice of human capital management. In this article,…
