Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Seven Tips for a Better Work-Life Program
Both employers and employees benefit from effective work-life balance programs. This article presents seven tips that employers can use to drive effectiveness in work-life…
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Articles|
How to Categorize Your Processes
Process categorization allows an organization to develop a holistic understanding of its processes in order to assess process risk, carry out process improvements, and align…
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Year-after-year process professionals report that “identifying, prioritizing, and selecting improvement opportunities” is one of their biggest continuous improvement…
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Data and Measures|
Finance Analytics: Building High-performance Structure, Tools, and Teams Services Industry Spotlight
Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…
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Data and Measures|
Finance Analytics: Building High-performance Structure, Tools, and Teams Retail and Wholesale Industry Spotlight
Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…
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Data and Measures|
Finance Analytics: Building High-performance Structure, Tools, and Teams Consumer Products/Packaged Goods Industry Spotlight
Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…
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It has been said that those who don’t learn from history are doomed to repeat it. COVID-19 is undeniably a moment of crisis for many organizations, leading to a tremendous…
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Articles|
Examining Finished Goods Inventory Turns
With supply chains (and the global economy more broadly) upended by COVID-19 in the first quarter of 2020, carefully managing inventory turnover, including understanding the…
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Articles|
Tracking the Right AP Benchmarks
Given the transactional nature of accounts payable (AP) processes, finance functions are on a perpetual quest to increase AP efficiency and effectiveness. One of the most…
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The best process people are passionate—in fact, some might even call them obsessive. When they see a bad or broken process, they dig in to learn all they can, zoom out to…
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Keeping workplace morale high is a challenge, and doing so in a digital workplace can be even more difficult. The good news is that many organizations are coming up with…
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How does an employer provide career development to hourly employees who must learn on their own time and are dispersed across many locations? This is a common challenge…
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The number of cyber and fraud attacks have been increasing, as have their level of sophistication. As the owners of remittance and payments processes, treasury and finance…
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Relationships become a barrier to knowledge sharing when employees don’t know and trust one another or when they lack tools to search for colleagues based on their expertise,…
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Modern procurement is a whole new ballgame and the rules of the game are changing. The ongoing disruption caused by COVID-19 is only one example of how interconnected and…
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