Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process Management Paradigm Shift
Competencies in Lean, Six Sigma, or business process management are no longer enough for process teams to support their organizations’ needs. Accelerated changes in the…
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Being data driven has become something of a holy grail for modern organizations, and with good reason. According to a 2014 Economist Intelligence Unit survey of 362 global…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…