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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Artificial Intelligence in Marketing: Petroleum/Chemical Industry Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This industry-specific report explores trends in AI and its applications in the marketing…
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Articles|
Scaling Expertise in Oil & Gas
Given the ups and downs impacting the workforce, the unique skillsets required for the work, and the existential risk associated with mistakes, companies across the oil and…
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Data and Measures|
Strategic Planning and Organization Agility: Industrial Products Industry
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This industry…
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Data and Measures|
2021 Supply Chain Challenges and Priorities: Industrial Products Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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Data and Measures|
2021 Supply Chain Challenges and Priorities: Petroleum/Chemical Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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Data and Measures|
Direct and Indirect Procurement Costs: Petroleum/Chemical Industry
In late 2020, APQC collected industry-specific procurement information for the petroleum/chemical industry. An online survey was administered to procurement executives,…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Petroleum/Chemical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Industrial Products Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Digital Transformation of the Finance Function: Petroleum/Chemical Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Data and Measures|
Virtual Collaboration in the Industrial Products Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Petroleum/Chemical Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Supplier category management is a driver of best-practice procurement. A strong category management program enables the organization to better manage supplier relationships,…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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