Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Evolution of Benchmarking 2022: Consumer Products Industry
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Data and Measures|
Evolution of Benchmarking 2022: Chemicals Industry
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Data and Measures|
Key Benchmarks for Common Quality Measures: Industrial Products Industry
Although an undeniably useful measure, the total cost of quality only focuses on one aspect of quality, costs: preventive, appraisal, internal failure, and external failures…
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Data and Measures|
Key Benchmarks for Common Quality Measures: Petroleum/Chemical Industry
Although an undeniably useful measure, the total cost of quality only focuses on one aspect of quality, costs: preventive, appraisal, internal failure, and external failures…
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Data and Measures|
Key Benchmarks for Common Quality Measures: Consumer Products/Packaged Goods Industry
Although an undeniably useful measure, the total cost of quality only focuses on one aspect of quality, costs: preventive, appraisal, internal failure, and external failures…
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Every leader knows that culture determines the success or failure of an organization. At APQC’s 2022 Process and Knowledge Management Conference, José Castro, Head of…
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Data and Measures|
Dive into Data Visualization Quick Poll: Consumer Products/Packaged Goods Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
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Data and Measures|
Dive into Data Visualization Quick Poll: Petroleum/Chemical Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
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Data and Measures|
Dive into Data Visualization Quick Poll: Industrial Products Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
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Data and Measures|
Understanding Sustainability Programs: Manufacturing Sector
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
Understanding Sustainability Programs: Consumer Products/Packaged Goods Industry
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
Understanding Sustainability Programs: Healthcare Industry
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
Understanding Sustainability Programs: Industrial Products Industry
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Consumer Products/Packaged Goods
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Industrial Products
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…