Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Finance Organization Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Supply Chain Planning Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values for supply…
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Data and Measures|
2024 Financial Management Priorities Survey Report: Retail and Wholesale Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2024. Topics…
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Data and Measures|
IT Organization Performance Practices Report: Retail and Wholesale Industry
This report summarizes practices in the Retail and Wholesale Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
2024 Supply Chain Priorities and Challenges: Retail and Wholesale Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
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Data and Measures|
IT Organization Performance Key Benchmarks: Retail and Wholesale Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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Data and Measures|
Logistics Key Benchmarks: Retail and Wholesale Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the retail…
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Data and Measures|
Procurement Key Benchmarks: Retail and Wholesale Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the retail…
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Data and Measures|
Current State of Learning and Development Survey Report: Retail and Wholesale Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Retail and Wholesale Industry Report
APQC prepares retail and wholesale industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Retail and Wholesale Industry Report
APQC prepares retail and wholesale industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Retail and Wholesale Industry Report
APQC prepares retail industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Media and Entertainment Industry Report
APQC prepares media and entertainment industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Retail and Wholesale Industry Report
APQC prepares retail and wholesale industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Retail and Wholesale Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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