Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Cross-Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Aerospace Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Automotive Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Consumer Products/Packaged Goods Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Distribution/Transportation Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Government/Military Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Electronics Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Articles|
Total Cost to Order Materials and Services
This article reflects APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Retail and Wholesale Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Telecommunications Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Industrial Products Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Media and Entertainment Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Mining Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…