Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
Talent Acquisition Technology Survey Report: Services Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
-
Data and Measures|
Talent Acquisition Technology Survey Report: Mining Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
-
Data and Measures|
Finance Organization Key Benchmarks: Mining Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
-
Data and Measures|
Finance Organization Key Benchmarks: Services Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
-
Data and Measures|
2024 Process & Performance Management Priorities and Challenges: Services Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
-
Data and Measures|
2024 Financial Management Priorities Survey Report: Services Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2024. Topics…
-
Data and Measures|
IT Organization Performance Practices Report: Mining Industry
This report summarizes practices in the Mining Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
-
Data and Measures|
IT Organization Performance Practices Report: Services Industry
This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
-
Data and Measures|
IT Organization Performance Key Benchmarks: Mining Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
-
Data and Measures|
IT Organization Performance Key Benchmarks: Services Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
-
Data and Measures|
2024 Supply Chain Priorities and Challenges: Mining Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
-
Data and Measures|
Procurement Key Benchmarks: Mining Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the mining…
-
Data and Measures|
Procurement Key Benchmarks: Services Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
-
Data and Measures|
The Role of Technology in KM Pulse Survey Report: Services/Legal/Professional Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
-
In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.