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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Virtual Collaboration in the Financial Services/Banking Industry
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Data and Measures
Virtual Collaboration in the Government/Military Industry
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Financial Services/Banking Industry
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
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Articles
KM for a More Virtual Workforce
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Presentation Slides
Road to Discovery: U.S. Army Engineer Research and Development Center
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Data and Measures
Innovation in the Face of Disruption: Insurance and Financial Services Industries Report
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Data and Measures
Innovation in the Face of Disruption: Government/Military Industry Report
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
