Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Cherwell Software needed a program to streamline manual and sometimes duplicative processes in place to convert a prospect to a customer. This overview describes Cherwell’s…
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In this presentation at APQC's 2019 Process and Performance Management Conference, Marisa Brown and Andrea Stroud shared insights from several recent APQC research projects…
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
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In August of 2019, APQC spoke with key staff at Divergence Academy to gather their insights as part of the Finance Data Analytics: Building High-Performance Structure, Tools,…
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In August of 2019, APQC spoke with key staff at Divergence Academy to gather their insights as part of the Finance Analytics: Building High-Performance Structure, Tools, and…
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In August of 2019, APQC spoke with key staff from Divergence Academy to gather their insights as part of the Finance Analytics: Building High-Performance Structure, Tools,…
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This article takes a closer look at data gathered by APQC from 626 global organizations related to manufacturing practices, focusing on digitalization and the adoption of…
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Although it is still an emergent technology, blockchain promises a wide range of benefits to the finance function—some of which are already visible. This article summarizes…
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In August of 2019, APQC spoke with Jay Giannantonio, Enterprise Performance Management (EPM) advisory principal and senior project manager at Column5 Consulting, a leading…
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In July of 2019, APQC spoke with FP&A expert Brian Kalish, principal and founder at Kalish Consulting, to gather his insights as part of the Finance Data Analytics: Building…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Infographics|
Digital Transformation in Supply Chain: 2019 Current State
APQC and Supply Chain Management Review collected information from 137 people about their organizations' status of digital transformation within their supply base in August…
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Employee Net Promoter Score (eNPS) is a relatively new technique that employers can use to fortify their employee engagement strategies. This article answers common questions…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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