Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Human Resource Strategy: Roadmap for Process Improvement
This infographic is your roadmap for improving the HR strategy process. It outlines the best route for reaching your desired destination--to create and implement an HR…
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Articles|
When and How to Reskill for New Technology
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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Articles|
Total Cost to Acquire Talent
Two trends are putting significant pressure on the cost to acquire talent: 1) scarcity of talent with the latest, most-in-demand skills and 2) competition to provide a…
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Articles|
Talent Acquisition Tune-Up Diagnostic
In a competitive talent market, successfully meeting business objectives requires talent acquisition practices that differentiate your organization from other employers. Yet,…
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Infographics|
Talent Acquisition: Snapshot of Top Performance
This infographic provides a snapshot of top performer benchmarks and explores indicators, drivers, and examples of talent acquisition performance. To view more talent…
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Infographics|
HR Strategy and Planning: Snapshot of Top Performance
This infographic explores key performance indicators, including drivers of top performance, to help your organization achieve success in HR strategy and planning.
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Articles|
HR Strategy and Planning Tune-Up Diagnostic
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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Articles|
HR Strategy and Planning Productivity
In evaluating HR process group and process performance, HR staff productivity is an essential consideration. Generally speaking, high levels of HR staff productivity can…
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Articles|
HR Strategy Cost per Employee
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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Articles|
HR Strategy Cost Per $1,000 Revenue
One of the first metrics that executives tend to look at when evaluating the performance of corporate functions or processes, such as HR processes, is cost. The measure Total…
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Articles|
Efficiency of HR Strategy and Planning
Organizations that are efficient in HR strategy and planning deliver the human capital contributions that the business needs in ways that make the best use of HR time and…
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Tools & Templates|
Interactive HR Strategy and Planning Tune-up Diagnostic
The process group “Develop and manage HR planning, policies, and strategies” represents the overarching strategy and planning setting for the HR function at the beginning of…
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Articles|
Number of Talent Acquisition Employees
Personnel costs are the largest expense in the talent acquisition process. They take up roughly two-thirds of the average talent acquisition budget (with the remainder…
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Articles|
Optimizing Recruiter Workload
In the field of HR, recruiter workload is a long-standing topic of debate. In fact, determining the optimal recruiter workload is a high stakes task. The greater the volume…
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Articles|
Time to Fill a Job Opening
Lengthy hiring processes have long-lasting negative effects. Employers that are slow to move candidates through the hiring process lose the best talent to competitors that…