Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Getting Started with Content Management
Content management is a structured process to store, deliver, and facilitate access to enterprise content. It includes both curation (creating the right content and putting…
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Infographics|
3 Ways Enterprise KM Improves Findability
Findability is a big problem inside organizations, and it’s getting progressively bigger as employees squirrel away more and more stuff in enterprise systems. APQC’s research…
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Podcasts|
Knowledge Isn't Power When You Can't Find It
Employees have struggled to find information inside their organizations for years—and the shift to remote work only exacerbated the problems. In this podcast, APQC’s Lauren…
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Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
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Infographics|
Data Management: Just the Facts
Data management is a major pain point for organizations as they grapple with the ongoing task of getting high-quality, usable data out of business silos. In response, APQC…
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Infographics|
What Do Data Management Programs Look Like?
Data management is a major pain point for organizations as they grapple with the ongoing task of getting high-quality, usable data out of business silos. In response, APQC…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…