Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Current State of Learning and Development Survey Report: Financial Services/Banking Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Financial Services/Banking/Insurance Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Planning and Management Accounting: Sustainability - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Financial Services/Banking Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Data and Measures|
People of Process Management 2023: Financial Services/Banking Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Financial Services/Banking Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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