Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
When and How to Reskill for New Technology
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Adapting Talent Management for Telework
This collection contains resources on how to effectively hire, onboard, train, and engage remote workers.
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Training and Development
This collection is a sampling of APQC's research on the subject of training and developing employees.
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Training is a critical component of process improvement and change management strategy. Reimagining how training is delivered can help process leaders reduce their ask and…
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People of Process Management 2023
In 2023, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work.This research explores the demographics,…
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Articles|
Grow Your Finance Talent For Success
In this article, APQC draws from the findings of its Future of Finance Talent study to discuss how leading organizations approach talent development for finance employees…
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The Future of Finance Talent
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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In this article, APQC draws from the findings of its Future of Finance Talent study to discuss the skills that organizations find most valuable in finance talent. In a…
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Reports & White Papers|
Current State of Learning and Development: Survey Report
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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In 2023, APQC conducted the People of Process Management survey to gain insight into the people who support process and performance management (PPM) work and better…