Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
The Human Side of the SRM Equation
Supplier relationship management (SRM) is particularly crucial in today’s world of supply chain upheaval. Development of SRM tools using AI and other advanced technologies is…
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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All organizations depend on others as part of their operations. With multiple organizations involved in sourcing, manufacturing, and delivering goods, the supply chain is a…
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APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Articles|
Five Steps to Collaborative Relationships
To create strategic, long-term relationships, partnering organizations must look beyond the traditional me-first approach to contracting. In this article, APQC provides 5…
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The business battles of this century will be won by harnessing the power of suppliers. Leading organizations recognize that the playing field of procurement is no longer one…
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Research has shown that many, if not most, of the world's most-used sourcing strategies are incomplete for modern procurement challenges. In this article, Kate Vitasek and…
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This article weaves together insights from research conducted by APQC, APQC research advisor Kate Vitasek, author Daniel Coyle, and IBM to provide actionable advice on ways…
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Courtesy of the Reproductive Health Supplies Coalition (RHSC) and its Global Family Planning Visibility and Analytics Network (VAN), APQC is sharing content related to…
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Measures help supply chain leaders identify opportunities for improvement, track important trends, monitor key business drivers, and more. With so many potential measures to…
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Data and Measures|
Supply Chain Planning Practices: Distribution/Transportation Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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APQC Supply Chain Collaboration with Rutgers University
APQC has collaborated with Rutgers University to engage undergraduate and graduate-level supply chain management students in real-world research. The content in this…