Reinventing Supplier Relationship Management: Executive Summary

Published On:
December 06, 2023
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APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are valid instances of SRM success, the traditional approach to SRM is incomplete, misaligned, and unbalanced. This article is an overview of the white paper that details how to move beyond the three major pitfalls of traditional thinking to embrace a more complete, aligned, and balanced approach to supplier relationships.