Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
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Excellence in Knowledge Management 2023
In 2023, APQC recognized eight organizations as recipients of its Excellence in Knowledge Management program (EiKM). This recognition was based on evaluating their KM…
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Top KM Opportunities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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2024 Top Priorities for Knowledge Management
To kick-start 2024, APQC conducted its annual research survey to understand Knowledge Management practitioners' common priorities and challenges. This infographic summarizes…
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KM Now & What's Next
Early in 2024, APQC conducted its annual research survey to identify the challenges and priorities facing Knowledge Management professionals. This infographic provides a…
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Remedies To Address Top KM Threats in 2024
In 2024, APQC conducted its annual research survey to assess knowledge management practitioners' priorities and challenges. This infographic presents a list of the top…
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2024 Knowledge Management Webinars
APQC takes pride in hosting regular webinars on knowledge management (KM) to provide its valued members with engaging and informative experiences that foster connections and…
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Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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Top Skillsets to Develop for KM in 2024
To kick off 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This infographic highlights the top…
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Achieving KM Maturity and Business Impact
APQC interviewed KM leaders at organizations that have participated in its Knowledge Management Capability Assessment Tool in order to learn about their journeys toward KM…
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Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Top 5 Knowledge Management Threats for 2024
Businesses face challenges amplified by changes in work culture and priorities. Recent technology adoption has given rise to new threats. Through its 2024 Knowledge…
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Top Knowledge Management Priorities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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In order to achieve tangible benefits, businesses must implement knowledge management (KM) programs. The definition of "business value" may vary for each KM program,…
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This “KM Essentials” collection outlines techniques and best practices for KM strategic planning. The collection includes an overview webinar and white paper, an explanation…