Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Training is a critical component of process improvement and change management strategy. Reimagining how training is delivered can help process leaders reduce their ask and…
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Turning skeptics into believers—or better yet, champions—requires strategically reframing process improvement initiatives to highlight the specific value they provide for…
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When the people involved in business activities that need to be streamlined or reimagined withdraw from the process, managing change becomes even harder than usual. These…
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End-to-End Process Benefits and Challenges
An end-to-end (E2E) process refers to a cross-functional process that comprises all the steps necessary to accomplish a specific business goal. Creating and mapping an E2E…
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While E2E processes carry many benefits, the work of creating, defining, and managing these processes is a challenge for many organizations—especially given their numerous,…
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Cycle Time to Prepare the Financial Forecast
Financial forecasting is a high priority for CFOs, and doing it more efficiently and accurately is an admirable goal. Whether an organization creates a comprehensive forecast…
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There is no one-size-fits-all approach to managing process work—The structure of business process management (BPM) programs will vary based on factors like an organization’s…
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One-fourth of organizations are focused on linking their process management efforts to organizational strategy. Without a clear focus for process work, process teams will…
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Process management is a management practice or approach that defines the governance of specific business processes, enabling improved business agility and operational…
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Ogletree Deakins specializes in labor and employment law with more than 950 attorneys in 55 offices across North America and Europe. They handle legal matters for various…
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Leveraging a process framework as a foundational pillar for business process management (BPM) is a best practice. Many organizations have adopted and adapted APQC’s Process…
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Supply Chain Planning Tune-Up Diagnostic
Examine the four essential metrics included in this diagnostic to ensure that your supply chain planning practices will keep you running ahead of the competition. APQC's…
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Number of Supply Chain Planning Employees
Costs alone do not explain the totality of performance in supply chain planning; supply chain planning requires efficiency. This article includes data from APQC's Open…
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Benchmarking Cash-to-Cash Cycle Time
Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform on cash-to-cash cycle time. Cash-to-cash cycle time looks at the number…
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