Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The insurance industry faces a growing talent crisis, and some insurance position are at a heightened risk. Technology, executive, actuarial, and analytics positions are…
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Expanding How We Define Productivity
APQC’s founder, Jack Grayson, believed that true productivity encompasses both effectiveness and efficiency: “Efficiency measures if you are doing things right. Effectiveness…
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Top Workforce Planning Challenges
This article presents the top workforce planning challenges faced by organizations today and offers suggestions for how to improve the workforce planning process. It…
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Drawing from the survey data on the best workforce planners, this article outlines five ways that the practices of best-in-class workforce planners stand out. Organizations…
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HR Spending Across The Employee Lifecycle
When it is time to make budget cuts, organizations often look for potential cost saving in key organizational support areas such as human resources. Before making any budget…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Optimizing the Workforce Planning Process
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Tackling Skills Gaps and Surpluses
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Are you looking to increase your team’s performance and to delivering on your organization’s goals? Then it’s time to rethink your measures. The challenge is, knowing which…
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This article breaks down: Why spans and layers matter; how organizations can work to optimize spans and layers; traditional considerations that guide decision…
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What Is a Learning Organization?
Drawing on expertise from scholars and practitioners, this article introduces the concept of the learning organization by giving an overview of: The benefits of being a…
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