Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
The energy and utility industry faces an unprecedented confluence of external forces. Market, environmental, geopolitical, regulatory, technical and technological, and socio…
-
Case Study|
Customer Powered Digital Transformation at E.ON
This case study explores E.ON journey through digital transformation to deliver more value to customers and improve the customer experience.
-
Process management works best when the tools and mindset needed to enable it are embedded across the enterprise. As part of APQC’s 2020 PPM Online Summit, Christa Bol,…
-
Process management works best when the tools and mindset needed to enable it are embedded across the enterprise. As part of APQC’s 2020 PPM Online Summit, Christa Bol,…
-
Case Study|
People-Centered Change Management: Sunflower
In 2016, Sunflower’s executives agreed to transition the organization to a cloud-based ERP to save costs and prioritize cybersecurity. In the earliest stages of the project,…
-
To gain a competitive advantage in the cement market and deepen its existing culture of data-driven decision making, Argos set up a dedicated center for business analytics…
-
This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…
-
To update its data environment and processes to accommodate rapid growth and incorporate new digital tools, Soluciones Verticales used in-house process improvement and…