People-Centered Change Management: Sunflower

Published On:
April 09, 2020
Authored By:
APQC
Members-Only Content:

In 2016, Sunflower’s executives agreed to transition the organization to a cloud-based ERP to save costs and prioritize cybersecurity. In the earliest stages of the project, the organization encountered resistance to change, particularly within the core project team for the migration.

This case study explores Sunflower’s development of a change management committee and its adoption of a formal change management method that helped shepherd its cloud-based ERP initiative to fruition.