Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Knowledge management (KM) is never one-size-fits-all. A KM team must understand organizational needs and then pick KM tools and approaches that will best serve each group of…
-
To update its data environment and processes to accommodate rapid growth and incorporate new digital tools, Soluciones Verticales used in-house process improvement and…
-
Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
-
This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
-
Case Study|
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
This blinded case study focuses on a software and technology consulting firm that wanted to make its sales, delivery, and support personnel as efficient as possible while…
-
This blinded case study focuses on a large software company that wanted to improve the flow of knowledge between its product groups and the rest of the organization and give…
-
Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Building Materials Manufacturer Case Study
APQC recently interviewed the CFO of a privately-held building materials manufacturer about its practices and tools for financial planning and analysis (FP&A). This case…
-
Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Global Tech Company Case Study
In March of 2019, APQC interviewed the finance lead at a large global technology company that offers a wide range of products and services. According to the finance lead, the…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.