Design KM Solutions to Tackle a Clear Business Problem

Published On:
September 18, 2019
Authored By:
Lauren Trees and Mercy Harper
Members-Only Content:

Knowledge management (KM) is never one-size-fits-all. A KM team must understand organizational needs and then pick KM tools and approaches that will best serve each group of end users. In this article, you will learn how best-practice organizations design KM solutions that solve real business challenges.