Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm

Published On:
June 19, 2019
Authored By:
APQC
Member Only Content:
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This blinded case study focuses on a software and technology consulting firm that wanted to make its sales, delivery, and support personnel as efficient as possible while giving them access to knowledge and expertise when working on client solutions.The organization developed an integrated platform to organize and manage project work, collaborate with colleagues and customers, and access a range of knowledge assets.