Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Artificial Intelligence in Supply Chain: Media and Entertainment Industry Report
In 2020, APQC conducted a survey to examine the use of AI across the supply chain. This industry-specific report explores trends in AI and its adoption and impact on…
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Data and Measures|
Artificial Intelligence in Manufacturing: Electronics Industry Report
In 2020, APQC conducted a survey to examine the use of AI for manufacturing. This industry-specific report explores trends in AI and its adoption and impact on employees in…
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Data and Measures|
Artificial Intelligence in Marketing: Media and Entertainment Industry Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This industry-specific report explores trends in AI and its applications in the marketing…
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Data and Measures|
Artificial Intelligence in Marketing: Electronics Industry Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This industry-specific report explores trends in AI and its applications in the marketing…
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Data and Measures|
2021 Strategic Outlook Information Management and Search: Consumer Products and Electronics Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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Data and Measures|
2021 Supply Chain Challenges and Priorities: Electronics Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
Strategic Workforce Planning: Media and Entertainment Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Accounts Receivable and Collections Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Media/Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Electronics Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Digital Transformation of the Finance Function: Electronics Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Supply Chain Management Blueprints for Success Reports
This collection features content from the following APQC's Blueprint for Success reports in supply chain planning, procurement, manufacturing, and logistics.
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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