Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In July 2019, APQC spoke with Jane Walton—organizational development expert, public speaker, and author often described as the “Obi-Wan Kenobi” of leadership advising—about…
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Webinars & Videos|
PCF Case Studies: How Organizations Use the Process Classification Framework
Countless organizations have adopted APQC's Process Classification Framework (PCF)® for benchmarking, content management, and process improvement. Learn about their stories…
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Based on APQC’s 2019 Trends in Data Analytics survey, this infographic looks at what factors improve the effectiveness of data & analytics programs ability to provide…
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According to APQC’s research, approximately three-fourths of organizations are undergoing a digital transformation. However, executing an effective transformation is often…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Articles|
Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…
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