Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Get the Best Out of People
To get the best of people, organizations need to reinvent talent strategies and approaches. During her presentation at APQC’s Process and Performance Management Conference,…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…