Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Interactive Information Technology (IT) Organization Performance Tune-Up Diagnostic
Compare your essential information technology (IT) organization performance metrics against your peers in this interactive spreadsheet. This tool includes the latest data…
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Tools & Templates|
Interactive IT Application Development and Maintenance Tune-Up Diagnostic
Compare your essential information technology (IT) application development and maintenance metrics against your peers in this interactive spreadsheet. This tool includes the…
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Tools & Templates|
Information Technology Organization Rapid Performance Assessment
Find out how your IT organization can do more with less by completing IT Organization Rapid Performance Assessment to compare your IT processes and practices with those of…
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Tools & Templates|
Information Technology Organization Performance Assessment
Traditional IT assessments have focused on technology silos such as desktop, mainframe, operating systems, and networking. As IT executives around the globe have continued to…
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Tools & Templates|
IT Application Development Performance Assessment
Understanding how your processes perform against your peers is a key step for any organization that wants to ensure its IT Application Development and Maintenance processes…