Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Finance Organization Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking® for the finance organization, the articles in this collection highlight key cost, productivity, cycle time, and…
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Applying End-to-End Processes
An end-to-end process mindset is often necessary to help organizations achieve their goals because strategic goals are rarely functional in nature. They are large-scale…
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Building the Business Case for Process Management
Organizations are often looking to make a business case for setting up a process management program. This collection contains content that discusses the return on investment…
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Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
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Improving Supply Chain Planning
As the discipline continues to grow in maturity and importance, supply chain planning becomes even more complex. There are exponentially increasing inputs to account for in…
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Process Management Basics
The items in this collection explain the essential elements of process management. Based on APQC's experience helping organizations implement process-based management…
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Supply Chain Planning Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in supply chain planning.
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2023 Knowledge Management Webinars
APQC hosts regularly scheduled knowledge management (KM) webinars to engage members and foster connections. Some of these events feature internal KM subject matter experts …
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Getting the Most Out of Performance Measurement
Performance measurement can present tricky challenges for management, especially when dealing with cultural resistance. This collection of articles explains how to implement…
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IT Organization Performance Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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IT Organization Performance: Practices Reports
This collection provides cross-industry and industry-specific content summarizing practices related to IT strategy and governance, methodologies and processes, focus areas,…
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This collection is your road map to successfully managing information technology efficiency and effectiveness. The content within will teach you about key performance…
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Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Procurement Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in procurement.
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