Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Workforce Management
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Infographics|
Intro to HR & Human Capital Reporting
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence-based HR and…
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Articles|
Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
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Infographics|
Human Capital Disclosure: What You Need to Know—Now
From this infographic learn what human capital disclosure entails, why it is an increasingly important organizational practice, and what data and information organizations…
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Investors and the public (including potential customers and employees) are increasingly interested in quantitative data on organizations' human capital resources. This…
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Organizations are facing increasing pressure to disclose more data to employees, investors, and the public. This article reviews human capital disclosure requirements…
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Collections|
Strategic Workforce Planning
The items in this collection provide insights on the survey findings. Organizations can use this information to benchmark and improve their workforce planning processes.
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Even best-in-class-HR functions have opportunities to improve and grow. This article, based on APQC's research into the current state of the HR function, presents improvement…
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The "best" HR functions do things differently. Their practices reveal steps that other HR functions can take to improve performance. Based on an advanced analysis of APQC's…
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Articles|
Top Challenges Facing HR
Find out the top four barriers that stand in the way of the HR function making a bigger and better contribution to business results. Learn four steps that HR needs to take to…
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Collections|
Current State of the HR Function
Based on the results of APQC's spring 2021 State of HR Survey, this collection details how HR functions today are handling strategy, structure, process, staffing, technology,…
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This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
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Infographics|
Building Blocks of Best-in-Class HR
This infographic showcases the practices and performance outcomes realized by best-in-class HR functions. It includes steps that other HR functions can take to improve. …
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Infographics|
HR Operating Model Trends
Find out how HR functions today are structured, whether current HR function structures are proving effective, and whether HR functions have plans to restructure in the near…