Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Emerging Technologies for Knowledge Management
Organizations are harnessing an array of new digital and “smart” technologies to better collect, organize, and distribute enterprise knowledge. This collection contains APQC…
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Tools to Evolve BPM's Strategic Value
In our recent research on process automation, APQC found that business process management is potentially more important than ever before. Process management has many of the…
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Exploring Process Automation
APQC recently conducted a survey to understand more around organizations’ process automation efforts and identify how they can overcome some of the above challenges. This…
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2022 Supply Chain Current State Quick Polls
APQC conducts frequent quick polls to collect information about the use and planned adoption of key practices, tools, technologies, software, and other activities in supply…
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Supply Chain Podcasts
This collection contains podcasts published by APQC on various topics across supply chain.
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Digital Supply Chain Podcasts
This collection contains a five-part podcast series about supply chain digitalization. Each podcast is an interview conducted by either Marisa Brown or Mercy Harper from APQC…
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2021 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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As the internal and external environments for procurement and sourcing continue to evolve, APQC has taken a deep dive into understanding what skills will be needed for future…
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Artificial Intelligence (AI) In Supply Chain
In 2020, APQC conducted research with 1,000 respondents to examine the use of AI across the supply chain. This content explores trends in AI and its adoption and impact on…
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2021 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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As organizations seek new ways of conducting business for survival and growth, they are evaluating options from diversification to reshoring to regionalization to enhance…
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KM Conversations: KM for a Smarter, More Automated World
Automation, machine learning, and AI are changing how organizations approach KM. And as the pandemic creates disruptions and financial challenges, many organizations are…
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Artificial Intelligence (AI) in Manufacturing
This collection contains a cross-industry report plus industry-specific reports on trends in the adoption of artificial intelligence (AI) and its impact on employees in…
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KM Innovation in the Face of Disruption
In early 2020, APQC surveyed its KM audience about the technology and business changes affecting their organizations, as well as what they are doing to keep KM on the cutting…