Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
Workforce Diversity, Equity, and Inclusion: Consumer Products/Packaged Goods Industry Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
-
Articles|
Neurodiversity Means Difference-Not Deficit
Neurodiversity refers to the idea that there are diverse ways in which people think, learn, and behave. For LaTrina Collins-Craig, these differences are not deficits—they…
-
It is critical that facts—not fears—guide whatever decision your organization ultimately makes around remote work. To that end, in this article we present cross-industry data…
-
Reports & White Papers|
Workforce Diversity, Equity, and Inclusion: Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
-
Podcasts|
How to Unlock the Power of Neurodiversity
On this podcast, APQC’s Sharae Celestine talks with LaTrina Collins-Craig, a licensed professional counselor and the co-founder C&C Wellness Center about neurodiversity and…
-
Articles|
Common Missteps That Impede DEI Progress
More and more organizations are making public commitments to move the needle on workforce diversity, equity, and inclusion. Help ensure that your organization can deliver on…
-
Tools & Templates|
DEI Plan: Description and Instructions
A formal DEI plan helps ensure the entire organization is working together toward a set of common goals that are measurable and for which leaders are accountable. Use this…
-
Tools & Templates|
DEI Plan: Editable Template
A formal diversity, equity, and inclusion (DEI) plan helps ensure the entire organization is working together toward a set of common goals that are measurable and for which…
-
Articles|
Crafting an Effective Diversity Plan
Without a formal DEI plan, organizations can easily miss critical elements that help to sustain change. This article lays out five steps that every organization should take…
-
Articles|
Harnessing the Full Power of Diversity
Organizations that are truly leading the way when it comes to DEI have a wide conception of diversity that goes beyond common demographic categories. This article describes…
-
Articles|
Three Reasons Why DEI Is Good for Business
The business case for DEI is compelling and has never been stronger. This article reviews findings from a wide range of researchers and organizations to describe how DEI: …
-
In March 2022, APQC hosted a roundtable discussion facilitated by Lauren Trees (Principal Research Lead, Knowledge Management at APQC) on the intersections between KM and DEI…
-
Knowledge management (KM) programs are well-positioned to contribute to organizational goals around diversity, equity, and inclusion (DEI). After all, good KM relies on…
-
Investors and the public (including potential customers and employees) are increasingly interested in quantitative data on organizations' human capital resources. This…
-
Organizations are facing increasing pressure to disclose more data to employees, investors, and the public. This article reviews human capital disclosure requirements…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.