Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Talent Acquisition Technology: Survey Report
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Reports & White Papers|
Taking Diversity, Equity, and Inclusion From Empty Slogans to Lasting Change
The emergence and practice of DEI—especially as it pertains to the issue of workplace diversity training—has been met with skepticism in business media and popular culture…
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Reports & White Papers|
Current State of Learning and Development: Survey Report
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Reports & White Papers|
HR Shared Services: Survey Report
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Reports & White Papers|
Talent Management Technology Survey Results Snapshot: Cross-Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Reports & White Papers|
HR Technology Adoption Survey Results Snapshot: Cross-Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Reports & White Papers|
People of Process Management 2023: Survey Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Reports & White Papers|
The Future of Finance Talent: Enabling a Future-Focused Talent Management Strategy
The finance function is evolving in many organizations as finance leaders look to add higher-value services to their traditional focus on administration and compliance. With…
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Reports & White Papers|
Workforce Diversity, Equity, and Inclusion: Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
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Reports & White Papers|
The Future of Finance Talent Survey Report
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Reports & White Papers|
Cultural Influencers: How to Shift and Sustain Organizational Culture
Organizational culture is a strategic-level issue that directly shapes daily work and the bottom line. The culmination of a collaborative endeavor between APQC and its…
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Reports & White Papers|
Preparing Procurement Professionals: Your Organization’s Competitive Advantage
Skilled procurement professionals are in high demand, especially after the supply chain disruptions organizations have faced over the past year. However, APQC finds that…
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Reports & White Papers|
Best Practices for Establishing a Project Management Office
A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Reports & White Papers|
HR Customer Satisfaction: Survey Report
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Reports & White Papers|
Current State of the HR Function: Survey Report
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…