Percentage of new hires that originated from employee referrals

This measure calculates the percentage of new hires sourced from employee referrals. It is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "recruit, source, and select employees" process.

Benchmark Data

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Measure Category:
Supplemental Information
Measure ID:
101837
Total Sample Size:
270 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
Yes
Sample image showing interactive filters for more detailed measure peer group data and an interactive graph.

Compute this Measure

Units for this measure are percent.

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Percentage of new hires from internal employee referrals

Key Terms

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Supplemental Information

Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Median

The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.

Full-time Employee, Part-time Employee, and Temporary Employee

Full-time Employee

For the purpose of this survey, a regular full-time employee is hired for an indefinite period of time and is normally scheduled to work forty hours per week. Appointment is continuous, subject to satisfactory performance and availability of funding.

Part-time Employee

For the purpose of this survey, a regular part-time employee is hired for an indefinite period of time and is scheduled to work less than forty hours per week.

Temporary Employee

A temporary employee is employed for a finite period of time, to fulfill a time-limited role, or to fill the role of a permanent employee who is absent from work. The length of time an employee can work for the organization and be considered a temporary employee may be governed by employment legislation.

Measure Scope

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Cross Industry (7.3.1)

  • 7.2.1 - Manage employee requisitions (10439)
    • 7.2.1.1 - Align staffing plan to work force plan and business unit strategies/resource needs (10445)
    • 7.2.1.2 - Develop and maintain job descriptions (10447)
    • 7.2.1.3 - Open job requisitions (10446)
    • 7.2.1.4 - Post job requisitions (10448)
    • 7.2.1.5 - Modify job requisitions (10450)
    • 7.2.1.6 - Notify hiring manager (10451)
    • 7.2.1.7 - Manage requisition dates (10452)
  • 7.2.2 - Recruit/Source candidates (10440)
    • 7.2.2.1 - Determine recruitment methods and channels (10453)
    • 7.2.2.2 - Perform recruiting activities/events (10454)
    • 7.2.2.3 - Manage recruitment vendors (10455)
    • 7.2.2.4 - Manage employee referral programs (17047)
    • 7.2.2.5 - Manage recruitment channels (17048)
  • 7.2.3 - Screen and select candidates (20123)
    • 7.2.3.1 - Identify and deploy candidate selection tools (10456)
    • 7.2.3.2 - Interview candidates (10457)
    • 7.2.3.3 - Test candidates (10458)
    • 7.2.3.4 - Select and reject candidates (10459)
  • 7.2.4 - Manage new hire/re-hire (10443)
    • 7.2.4.1 - Draw up and make offer (10463)
    • 7.2.4.2 - Negotiate offer (10464)
    • 7.2.4.3 - Hire candidate (10465)
  • 7.2.5 - Manage applicant information (10444)
    • 7.2.5.1 - Obtain candidate background information (10460)
    • 7.2.5.2 - Create applicant record (10466)
    • 7.2.5.3 - Manage/track applicant data (10467)
      • 7.2.5.3.1 - Complete position classification and level of experience (20124)
    • 7.2.5.4 - Archive and retain records of non-hires (10468)