Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
IT Organization Performance Practices Report: Regional Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Reports & White Papers|
IT Organization Performance Practices Report: Cross-Industry
APQC conducts ongoing survey research to assess organizations' IT functions and operations compared to those of their industry peers. The research collects metrics, practices…
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Data and Measures|
IT Organization Performance Practices Report: Aerospace Industry
This report summarizes practices in the Aerospace Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Automotive Industry
This report summarizes practices in the Automotive Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Consumer Products/Packaged Goods Industry
This report summarizes practices in the Consumer Products/Packaged Goods Industry related to IT strategy and governance, methodologies and processes, focus areas, and…
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Data and Measures|
IT Organization Performance Practices Report: EMEA Region
This report summarizes practices in the EMEA Region related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards…
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Data and Measures|
IT Organization Performance Practices Report: Distribution/Transportation Industry
This report summarizes practices in the Distribution/Transportation Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity…
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Data and Measures|
IT Organization Performance Practices Report: Financial Services/Banking Industry
This report summarizes practices in the Financial Services/Banking Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Services Industry
This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Telecommunications Industry
This report summarizes practices in the Telecommunications Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Utility Industry
This report summarizes practices in the Utility Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Electronics Industry
This report summarizes practices in the Electronics Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Government/Military Industry
This report summarizes practices in the Government/Military Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Healthcare Industry
This report summarizes practices in the Healthcare Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Insurance Industry
This report summarizes practices in the Insurance Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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