Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Training & Development Cost Per $1,000 Revenue
Training and development leaders are tasked with balancing the cost of learning with the business value that learning creates. This article presents a key measure that…
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Data and Measures|
Training & Development Cost Per Employee
Training and development leaders are tasked with balancing the cost of learning with the business value that learning creates. This article presents a key measure that…
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Collections|
Training and Development: Blueprint for Success
This collection contains content from APQC's benchmarking and best practices research on training and development.
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Infographics|
From Reactive to Proactive: Surviving the Pandemic
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Many organizational functions have clear career paths. If you like numbers, you can study accounting, find an entry-level accounting position, earn your CPA, and work your…
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Data and Measures|
Procurement Talent and Skills: Consumer Products/Packaged Goods Industry
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Retail and Wholesale Industry
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Build-to-Stock Supply Chain Capability Model
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Build-to-Order Supply Chain Capability Model
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Engineer-to-Order Supply Chain Capability Model
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Retail Supply Chain Capability Model
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Manufacturing Organizations
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Data and Measures|
Procurement Talent and Skills: Services Organizations
Many leaders in procurement and supply chain are recognizing the need for the development of a new type of procurement professional who has strong soft skills and…
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Reports & White Papers|
People of Process Management 2019: Survey Report
In September 2019, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work.This report explores the…
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