Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
APQC's Seven Tenets of Process Management
To build strong processes across the enterprise, organizations must establish a firm foundation based on seven critical tenets. Using real life examples from APQC research,…
-
Process automation has nearly limitless potential as a means of improving efficiency, reducing errors, and saving time and money. However, most organizations have neither the…
-
Couple the expanded potential with the growing accessibility and maturity of RPA technologies, and RPA is quickly becoming a staple of the process management toolbox. APQC…
-
This case study explores how one organization built a top-down and bottom-up improvement process that uses meta data and integrated systems to automate the submission and…
-
The energy and utility industry faces an unprecedented confluence of external forces. Market, environmental, geopolitical, regulatory, technical and technological, and socio…
-
Throughout more than two decades researching KM programs, APQC has seen organizations succeed with a variety of portal styles and capabilities. That said, some organizations…
-
Infographics|
Cloud Computing & The Finance Function
Cloud computing allows users to access and use shared data and computing services via the Internet or a Virtual Private Network (VPN). Using the cloud means storing and…
-
Infographics|
Cognitive Computing & The Finance Function
Cognitive computing offers significant promise for finance functions seeking additional ways to deliver value and insights. Cognitive computing refers to self-learning…
-
This best practice has been updated from the original published in 2011. Tools and technology make process management more efficient and easier to communicate throughout an…
-
Articles|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? The finance function can and should play a critical role in safeguarding an organization’s…
-
Presentation Slides|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
-
Webinars & Videos|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
-
Infographics|
KM Partnerships: How and Why to Work with IT
This infographic outlines key aspects of a functional partnership between knowledge management and enterprise IT, including: reasons to partner, synergies and…
-
A manufacturing organization wanted to move to a more innovative and collaborative operating model, but its complex data environment made it a challenge to gain a holistic…
-
Articles|
Building a KM Partnership with IT
The IT function is the most obvious fit for knowledge management partnership. KM relies on IT to build, configure, and manage many of the applications employees use for share…