Building a KM Partnership with IT
The IT function is the most obvious fit for knowledge management partnership. KM relies on IT to build, configure, and manage many of the applications employees use for share and access knowledge. And in turn, IT can benefit from KM’s input on user needs, change management, and training approaches for work and collaboration tools.
In this article, you will learn how to evaluate your IT organization for partnership potential, identify opportunities and synergies, and build a stronger relationship with your IT counterparts.