4 Recommendations for Designing Excellent KM Portals

Published On:
December 17, 2020
Authored By:
Members-Only Content:

Throughout more than two decades researching KM programs, APQC has seen organizations succeed with a variety of portal styles and capabilities. That said, some organizations are raising the bar in terms of the KM portal experience they offer to end users.

In this article, you will learn four best practices for designing KM portals, supported by case examples from organizations recognized by APQC’s Excellence in Knowledge Management program.