Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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In this article, APQC presents cross-industry data on the number of vacation days per year per employee that organizations offer and provides guidance for how you can build a…
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Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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Global Trends in Wellness
This article is part of a series exploring organizational wellness initiatives. In this installment, we examine how the wellness movement arose in the United States, explore…
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Seven Steps to a Wellness Program That Works
Many organizations offer workplace wellness programs that aim to improve employee health, reduce health care spending, and increase productivity and retention. However, close…
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Employees who chronically fail to show up for work (a condition known as absenteeism), or those who come to work sick, distracted, or disengaged (presenteeism), cost…
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Workplace wellness programs have traditionally been designed to improve employee health and reduce health care spending. But assessing employee engagement in these programs…
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It is critical that facts—not fears—guide whatever decision your organization ultimately makes around remote work. To that end, in this article we present cross-industry data…
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Increasingly, employees and job seekers expect employers to offer a range of wellness benefits. But designing an effective wellness program is challenging. This article…
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Do Wellness Programs Work?
In this article, APQC reviews authoritative research and studies of wellness programs to determine whether these programs are worth the investment and to answer questions…
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Managers play an outsized role in employee wellbeing and the success of employer wellness initiatives. This article presents managers with five ways that they can promote…
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Drawing insights from wellness and mental health experts, this article presents 10 practices that employees can use to promote physical, mental, and emotional wellness at…
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We often think about and discuss “sustainability” in an organization’s operations in terms of environmental impact, but sustainability is also an important idea in human…
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HR Customer Satisfaction: Survey Highlights
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. This article presents…
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Who Should Work From Home?
There is a lot of advice and there are many cross-organizational studies that speak to the benefits and perils of remote work. But there are limits to the insights that…