HR Customer Satisfaction: Survey Highlights

APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. This article presents key survey findings regarding:
- Which aspects of HR employees are most and least satisfied with;
- Whether employees think HR helps them to be productive and do their best work;
- How many employees are satisfied with their overall employee experience; and
- If employees intend to stay working at their current employers.