Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Articles|
Logistics Tune-Up Diagnostic
Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
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APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
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Tools & Templates|
Interactive Logistics Tune-Up Diagnostic
Compare your essential logistics metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…
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Evolving competitive and customer pressures and increasingly complex environmental regulations have made establishing formal returns management processes a priority for some…